Restaurants trying e-menus. Not really a new idea…
This ZDNet article dicusses the newest emerging trend in restaurants… the e-menu. You order from a computer at the table. But is this really new? The Training Table, a restaurant chain I have only seen when I lived in Utah, does phone-in orders (from the table). I know that they aren’t the only restaurant to have done that one, either. It’s an old trick (saving on labor costs and high turnover rates by investing in technology).
Here’s the problem. This kind of ordering takes a restaurant with all the class of Denny’s and turns it into Arby’s. At the Training Table, you don’t have a server. This means you pick up your food from a window (admittedly, it’s very good food) and I believe you also drop your dishes off when you are done (it’s been a while). Would the e-savvy restaurants be different? Possibly, I suppose. But for some, the experience of dining out is what we are looking for – and a techologically advanced fast-food restaurant is not as much of a draw as old-fashioned good service and friendly staff.
I might go just to see the technology, but that’s because I’m a technonerd. =) Of course, it will be 50 years before this trend hits Dillon, MT, so I’ll have plenty of time to think about it beforehand.