The city of Los Angeles is moving their email (for 30,000 employees) to Google. This will be a good viability test for the system. I know they’re mainly concerned about security, but I think it will also be a good test of uptime and customer service.
I think it will be a good practice run for Google. If they can support this many users with business-level security and uptime needs, it will be a good starting point for selling the same service to other government organizations.
It should be noted, before we get too excited, that this is EMAIL. Not file servers, not thin client desktops linked to a cloud-based array, just email. It’s a fitting place for L.A. to start, since cloud-based email has been around for a long time already. We’ll see if they migrate more areas over to cloud-based solutions as time goes on.
Here’s the L.A. Times article.